HOW MUCH ARE CONSULTATIONS?
Our Standard Consultations are R300 and our Luxe Consultations are R550. Each consult is 1 hour long and you are free to try on as many gowns as you like with the help and advice of our knowledgeable bridal consultant.
HOW MUCH ARE YOUR GOWNS?
Purchase R10 000 - R35 000 (averaging at R22 000).
Hires R5 000 - R15 000 (averaging at R8 500).
Purchase R5 000 - R15 000 (averaging at R8 000).
Hires R3 000 - R10 000 (averaging at R7 000).
Purchase R2 200 - R6 500 (averaging at R3 500).
Hire R1 500 - R4 500 (Averaging at R2 500).
ARE YOUR GOWNS LOCALLY MADE?
Yes our gowns are all locally made from start to finish by our designers Sadie Bosworth Atelier and Chanelle Cindy Bridal at their respective studios. Each dress is carefully designed as either a once off or a part of a small in house collection and are made with only the highest quality fabrics and involve hours and hours of hand embroidery, beading and applique. Each of these gowns is a work of art and imagination.
ARE ALL GOWN FOR HIRE?
No. Only some of our gowns are available for hire. Those that are part of Chanelle Cindy's Atelier Collection and Sadie Bosworth' Constellation Collection are only available for purchase.
ARE THE HIRE GOWNS NEW?
Not necessarily. Some of our hire gowns are second hand and have been made for other clients, while others are sample pieces, or gowns that have been made for fashion show, competitions or styled shoots. Our hiring gowns have been worn before, so although their condition will not be flawless, they will be in a near perfect condition upon collection. Any garment irregularities that cannot be amended will be brought to your attention during the hiring consultation. However, it is your best interest to carefully look for issues with your chosen gown, and bring it to the attention of the consultant, before it leaves the Fate & Love studio. All gowns will be assessed for damage/stains upon return. Any damages will be charged on a case-by case basis. The damage fees are a minimum of R250, the fees are calculated at the discretion of the relevant designer.
HOW LONG IS THE HIRE PERIOD?
The hiring fee charged covers a 7 day period. Should you need to hire the gown for longer, please note we charge a pro rata rate per day over and above the standard 7-day hire period.
WHAT SHOULD I BRING TO MY CONSULT?
If you have already purchased your shoes for the event you will be attending, please bring them with to your appointment.
It is advisable to wear nude underwear or the underwear you intend to wear to your event. As space is limited and choosing a gown is a very personal experience, please limit the number of people you bring to two supportive people. Please avoid heavy make-up on the day of your appointment as it can rub-off on the gowns during your fitting. Any marks or stains that occur during your
appointment will attract a fee, to cover the cost to have the gown cleaned.
HOW MANY PEOPLE CAN I BRING WITH ME?
As space is limited and choosing a gown is a very personal experience, please limit the number of people you bring to TWO supportive people. Having more opinions can be very overwhelming.
WHAT IF I WOULD LIKE TO COME BACK TO TRY A SPECIFIC DRESS ON?
Should you have a dress or two that you wish to try on again while you make your decision you can schedule a half hour appointment with our consultant at R150.
WHAT IF THE GOWN I LOVE DOES NOT FIT?
We are able to alter gowns that are purchased within reason. Should the gown you love be too small our designers will be able to make one to your size depending on fabric availability.
We unfortunately cannot offer alterations to hire gowns as it is a time consuming and costly process that often damages our delicate gowns.
MUST I CLEAN MY HIRE GOWN?
No. Our hire fee includes cleaning. We kindly request that you do not dry clean the gown yourself prior to return.
We prefer to use our trusted dry cleaners who have experience handling our gowns.
CAN I HIRE OR BUY WITHOUT FITTING?
Hiring or purchasing without fitting is possible if you are based outside of Cape Town and unable to attend an appointment. However, please carefully note the following:
- It is advisable to only hire a gown without fitting if you have worn the gown before and are familiar with the fit and sizing.
- Hiring a gown based solely off measurements provided is possible. However, Fate & Love Bridal does not take responsibility if the gown does not f it. There are many things other than measurements to take into consideration when fitting a gown, so there is no guarantee that the dress will f it if you have not physically tried it on.
- Hiring fees are not refundable should the gown not fit. Hiring without fitting is done at your own risk.
WHAT IF I WANT TO GET A GOWN MADE BY ONE OF THE DESIGNERS AT F & L?
We work very closely with the designers who stock Fate and Love. Should you see a dress you love but want it in your size, or would like to have a bespoke gown made, our consultant will put you in touch with the designer of your choice and you can begin working with Sadie Bosworth or Chanelle Cindy. The designers can customize existing styles that are in the boutique or create something completely new for you!
A full copy of our Terms and Conditions are sent to each of our clients in the Welcome Pack. Please ensure that you familiarise yourself with the T's & C's to avoid miscommunications and disappointments.